Reaching Out to an Old Friend During a Crisis If you and a friend have fallen out of touch, you might feel conflicted about what to do if you learn through the grapevine (or social media) that they are going through a tough time. My advice: Unless there is a lot of bad blood, or they told you never to speak to them again, you should do something. I think it’s best to reach out in a way that is low-key or that gives them a little more space, particularly if you had some kind of falling out. Receiving a card or an email with a kind, thoughtful message—written by someone who once knew them
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