There are some key phases of every sales meeting that are common to most businesses: Rapport – Discover some common ground and an openness to engage in conversation. Discovery – Find out what this person is trying to achieve, what frustrations he/she'd like to solve, preferences and desires along with what about his/her current situation made that person go looking at relevant options. Confirming – Ensure that you have all the relevant information correct, you understand the prospect's situation clearly and you're in a good position to make a recommendation. Advising – Share insights, methods
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