“If there is one emotional intelligence skill that we would recommend developing, it’s definitely empathy,” Ilona Jerabek, president of PsychTests, said at the time. “Empathetic people are happier, more self-aware, self-motivated, and optimistic. They cope better with stress, assert themselves when it is required, and are comfortable expressing their feelings. There was only one scale where non-empathetic people scored higher: Need for Approval.”