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User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play, by Cliff Kuang

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The plant and the men were talking past each other: The plant hadn’t been designed to anticipate the imaginations of men; the men couldn’t imagine the workings of a machine.
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User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play
User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play
by Cliff Kuang
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