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User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play, by Cliff Kuang

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one iron law of commerce has been that less friction means more consumption.
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User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play
User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play
by Cliff Kuang
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