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Boiled down, Fogg’s model is simply that we form new habits when triggers in our environment allow us to act upon our motivations—pleasure and pain, hope and fear, belonging and rejection. Goading a user into action is merely about having triggers arrive at the perfect time, and letting us act upon them with maximal ease. And what’s the best way to reward those actions? Uncertain rewards that tickle our dopamine centers, of course.
User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play
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