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The problem was, technology was always adding new things to everyday life. The way to create a truly different world wasn’t to put more technology in it. Rather, you had to take all that stuff out. “If you want to make something feel different,” Barrett said, “you just take away everything unnecessary.” It was as good advice as any about how to map the future of what “user friendly” should become: a future in which high technology has become invisible enough to lead us back to how things were before high technology. It’s common to hear technologists articulate that same dream of making ...more
User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play
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