Shannon Delaney

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Whether we’re dealing with a disease outbreak or marketing campaign, we want to find the best way to allocate a limited budget. The problem is that historically it’s not always been clear which path leads to which outcome. ‘Half the money I spend on advertising is wasted; the trouble is I don’t know which half,’ as marketing pioneer John Wanamaker supposedly once said.
The Rules of Contagion: Why Things Spread - and Why They Stop
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