RANDOLPH’S RULES FOR SUCCESS 1. Do at least 10% more than you are asked. 2. Never, ever, to anybody present as fact opinions on things you don’t know. Takes great care and discipline. 3. Be courteous and considerate always – up and down. 4. Don’t knock, don’t complain – stick to constructive, serious criticism. 5. Don’t be afraid to make decisions when you have the facts on which to make them. 6. Quantify where possible. 7. Be open-minded but skeptical. 8. Be prompt.