And the more I thought about it, the more the PowerPoint touched me. Was it clumsy? Yes. Was it totally like Reed to try to frame a delicate, emotionally volatile conversation within the safe confines of a series of animated slides – a presentation of a type that I had taught him to deliver? Also yes. But insulting? No. I could see, now that he was out of the room and I was sitting in the dark, that Reed had been so nervous about giving me honest feedback that he’d needed a prompt, a set of written reminders, something to make him feel like he was on solid ground. He’d wanted to make sure that
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