That Will Never Work: The Birth of Netflix and the Amazing Life of an Idea

by Marc Randolph

Culture is a reflection of who you are and what you do – it doesn’t come from carefully worded mission statements and committee meetings.

Radical honesty is great, until it’s aimed at you.

“Nobody Knows Anything” isn’t an indictment. It’s a reminder. An encouragement.

VCs will always say that they’re aligned with your mission, that they want what’s best for the company. But what they really want is what’s best for their investment in the company. Which isn’t always the same thing.

Do at least 10% more than you are asked. 2. Never, ever, to anybody present as fact opinions on things you don’t know. Takes great care and discipline. 3. Be courteous and considerate always – up and down.