Te would ask each new hire what his or her favorite film was. Then, the day before our monthly company-wide meeting, she’d instruct the person to come to work the next day dressed as a character from that film. The new hire would spend the day dressed as Batman or Cruella de Vil or Humphrey Bogart as Rick Blaine in Casablanca before being introduced in front of the entire company. Was this silly? Yes. Was it a waste of time? Arguably. Was it pointless? Not at all. Small, semi-improvised rituals like this kept things light. They reminded us that no matter how stressful the job was, at the end
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