‘If a fresher who has worked hard to get A levels doesn’t turn up you should get in touch. And they should have notified us, the family.’ Mr Murray said the couple ‘had no idea’ anything was wrong and were ‘distressed’ the university did not do more after they identified him as ‘a no-show’.10 He added that Ben had previously told staff he was feeling ‘anxious’ and ‘was unwell’, but they ‘failed to remember this when dismissing him’,
