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Celul...
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Bob H...
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placental-derived stem cells can extend life 3...
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“longevity escape velocity,”
The First Platform Play
nestled at the convergence of communications, energy, and transportation breakthroughs,
it’s a canary in a coal mine, ground zero for Rifkin’s “next major economic paradigm shift.” And one thing’s for certain, shopping will never be the same.
AI and the Retail E...
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those who make full use of AI, and those who declare bankruptcy.
Amazon’s Alexa, Google Assistant, Apple’s Siri, and Alibaba’s Tmall
Amazon Echo spent more than standard Amazon Prime customers: $1,700 versus $1,300.
2018 demo of Google Duplex.
Google CEO Sundar Pichai may have stolen back the crown.
The next retail arena being disrupted by AI is customer service.
there’s Beyond Verbal, a Tel Aviv–based startup that has built an AI customer service coach.
help human sales agents understand and react to customer emotions,
New Zealand’s Soul Machines
40 percent of all customer service interactions are now resolved with a high degree of satisfaction and without any human intervention.
Software manufacturer Autodesk
“distributed autonomous organizations (DAOs)”
Add networks and sensors to the story and it raises the scale of disruption, upping the FQ—the frictionless quotient—in our frictionless shopping adventure.
Go, Go, Gone Are Cashiers
IoT on retail
$410 billion and $1.2 trillion.
three thousand more by 2021.
retailers $150 to $380 billion
San Francisco startup v7labs
were tested in China a full two years ahead of Amazon.
$1.9 trillion impact
The Robots Are Coming, The Robots Are Coming
Kiva Systems,
forty-five thousand Kiva robots
306 items per second during the Chri...
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Kindred robot.
democratization.
By 2024,
$15 an hour
the robotic benefits for both companies and customers are considerable.
3-D Printing and Retail
half-a-million.
to control body heat and reduce perspiration and odor.
That magic shirt led to magic pants, suits, and more.
colors desired, with zero waste.
Over the next ten years, 3-D printing will reshape retail in four key ways:
The End of the Supply Chain:
This means the end of suppliers, manufacturers, and distributors.
The End of Waste: Okay,
The End of the Spare Parts Market:
The Rise of User-Designed Products:
Alexa placing our orders, 3-D printers manufacturing those orders, and drones delivering the results to your doorstep,