The fear is that dissent equals disharmony and is to be avoided. But in organizations that practice dissent, where people are dissenting with the best interests of the organization in mind, and where people respond to the dissenters with curiosity, dissent does not feel disharmonious. Dissent creates a sense of excitement and energy—a leaning forward, a rubbing-the-hands-together feeling of “This could be the start of something interesting and new.”
