Michael Goitein

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In the COLLABORATE play, I discussed the power of starting questions with “what” and “how.” There was the probabilistic how and the inquisitive how. The probabilistic how sounds like “How sure are you?” or “How likely is that assumption to be true?” The inquisitive how helps us ask neutral, open, curious questions without judgment. The inquisitive how sounds like “How does ____ affect ____?” or “How do you see that?”
Leadership Is Language: The Hidden Power of What You Say--and What You Don't
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