Michael Goitein

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A pause to celebrate will cost a certain and immediate amount of time out of redwork for the team, and the benefits will be uncertain and in the future. When pressed, the immediate, certain cost supersedes the future uncertain gains. When we pause to celebrate, though, we acknowledge the work we do see, and workers feel valued. Our team feels better about work, and that translates to better engagement, more creative thinking, and reduced turnover. Feeling valued motivates people to contribute, so we set up a positive future. Celebrate validates both bluework and redwork; it’s a vital component ...more
Leadership Is Language: The Hidden Power of What You Say--and What You Don't
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