People on teams have a choice between protective, “be good” behavior, intended to create an image of effectiveness, and open, “get better” behavior. The risk is being perceived as ignorant or incompetent. If the team as a whole doesn’t encourage and reward “get better” behavior, our chances of learning and developing innovative new solutions are diminished.
All transformations require people to be their Get Better selves vs seeming capable, their Be Good selves
