Michael Goitein

71%
Flag icon
How can Andy CONTROL THE CLOCK? Even though he feels like he needs to respond immediately, Andy does not need to make a commitment to his colleague right then. It is perfectly appropriate for him to say, “I would like to hear more about what you are expecting from me on this project. How many hours do you think you will need from me, and when does that work need to be done?”
Leadership Is Language: The Hidden Power of What You Say--and What You Don't
Rate this book
Clear rating
Open Preview