Michael Goitein

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The key is that there must be choice before there is commitment. If a person has no choice but to say yes, then what we have is compliance. So while “inspire” and “empower” are common workplace mantras that employers hope will spark action and commitment within employees to carry out the desired company goals, unless there is choice there will, at best, be compliance.
Leadership Is Language: The Hidden Power of What You Say--and What You Don't
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