Always Track Your Calls to Financial Companies Unfortunately for you, credit card companies are very good at using BS late fees to increase their revenues. Unfortunately for them, I’m giving you a script for getting these fees reversed (see page 42). One of the best ways to improve your chances of having fees waived is by keeping track of every call to your financial institutions, including credit card companies, banks and investment companies. When I call to dispute anything, I open a spreadsheet that details the last time I called them, whom I spoke with and what was resolved. If only
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