Wrzesniewski and her colleagues created the phrase “job crafting” to describe “what employees do to redesign their own jobs in ways that foster engagement at work, job satisfaction, resilience, and thriving.” According to the researchers, we can reengineer our tasks, relationships, or even just how we perceive what we do (such as custodians thinking of themselves as “healers” and “ambassadors”). The intention with which we approach our work has a tremendous impact on the meaning we gain from it and our personal sense of purpose.
