Conversation. Listening is one of the most thoughtful gifts we can give. There is no better way to show that we care about another person’s experience. Listening intentionally means looking for the emotions behind the words, asking questions to further understand, incorporating what you’ve learned into your knowledge of the other person, doing your best to remember what they said, and following up where relevant. Listening also involves creating an atmosphere of trust, where the person feels welcome and safe.
