There are some who will remain dissatisfied, no matter what you do. No matter how you serve them, they will keep criticising your product and service. There are also those who believe in making you go down on your knees for every payment. Finally when the payment is made, you make no profit out of such deals … the interest you paid for the delay would have already eaten into your margins. Why not fire some of those clients from your client list and invest the resource saved on some of your major accounts?
