But that’s not spontaneous and freely given, thinks Bernie. That’s the way he likes his feedback. That’s the way Mrs. Dunleavy did it. Is it really good feedback if he has to ask for it?, he wonders. And right in that moment Bernie realized he was doing it again; he was embedding one of his preferred solutions (…spontaneously given feedback is the “good” kind) in the problem statement, and thereby ruining his chance of an actionable solution.