Magen Lasker

36%
Flag icon
While shaming isn’t useful, neither is it useful to allow the wrongdoer to rely on excuses and psychological rationalizations. If we view the offending party as one who has no agency, choice, or will, he loses the opportunity to be truly accountable for his behavior.
Why Won't You Apologize?: Healing Big Betrayals and Everyday Hurts
Rate this book
Clear rating
Open Preview