More on this book
Community
Kindle Notes & Highlights
Doug Larson’s quote, “Wisdom is the reward you get for a lifetime of listening when you’d have preferred to talk.”
When it comes to deals like this, or any negotiations really, the key is to display passion, know-how and determination. Get to the point quickly, be persistent and consistent and don’t rely too heavily on prompts, statistics and certainly not PowerPoint slides.
Some organizations still spend tens of thousands of pounds doing surveys hardly anybody bothers filling in, in the hope of finding out what their teams and clients really think. If they just logged online, they could find out a whole lot faster, and have an instant platform to reply, sympathize, share and—as importantly—say thank you. As I discovered
“You should always take a look if you hear something unusual at night,” he told him, “especially if there are older people with you. It only takes a minute to check, and it could make all the difference,” he added.
