Though it seems obvious now, it took a while for me to link the evolution of this big idea back to its source: my father’s struggles as the owner of Stuart’s Apparel. If I hadn’t seen, up close, the many hats he had to wear while running a small business, and how many countless hours were required just to keep the operation functioning, I wouldn’t have understood what the kind of services Salesforce offers would mean to people just like him.
