More on this book
Community
Kindle Notes & Highlights
It’s feeling the hurt that really motivates people to fix the problem.
Passions flare in the beginning.
People are creatures of habit. That’s why they react to change in such a negative way.
People often respond before they give a change a fair chance. Sometimes that initial negative reaction is more of a primal response.
negative reactions are almost always louder and more passionate than positive ones.
You don’t create a culture. It happens. This is why new companies don’t have a culture. Culture is the by-product of consistent behavior.
Don’t make up problems you don’t have yet. It’s not a problem until it’s a real problem. Most of the things you worry about never happen anyway.
Optimize for now and worry about the future later.
Live in present. Nobody knows what's gonna happen in future
We’re all capable of bad, average, and great work. The environment has a lot more to do with great work than most people realize.
Rockstar environments develop out of trust, autonomy, and responsibility.
When everything constantly needs approval, you create a culture of nonthinkers.
you’re not going to get a full eight hours a day out of people anyway. That’s a myth. They might be at the office for eight hours, but they’re not actually working eight hours. People need diversions. It helps disrupt the monotony of the workday.
You don’t need more hours; you need better hours.
When people have something to do at home, they get down to business. They get their work done at the office because they have somewhere else to be. They find ways to be more efficient because they have to. They need to pick up the kids or get to choir practice. So they use their time wisely.
You shouldn’t expect the job to be someone’s entire life—at least not if you want to keep them around for a long time.
Policies are only meant for situations that come up over and over again.
Write to be read, don’t write just to write.
Stop saying ASAP. We get it. It’s implied. Everyone wants things done as soon as they can be done. When you turn into one of these people who adds ASAP to the end of every request, you’re saying everything is high priority. And when everything is high priority, nothing is. (Funny how everything is a top priority until you actually have to prioritize things.)
