based on our experience. We’ve been in business for more than ten years. Along the way, we’ve seen two recessions, one burst bubble, business-model shifts, and doom-and-gloom predictions come and go— and we’ve remained profitable through it all. We’re an intentionally small company that makes software to help small companies and groups get things done the easy way. More than 3 million people around the world use our products. We started out in 1999 as a three-person Web-design consulting firm. In 2004, we weren’t happy with the project-management software used