Ketil Moland

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Because the emotions are strong and clear to us, we assume they are obvious to others as well. This cognitive bias, known as the “Illusion of Transparency,” is one of the barriers to genuine transparency. Why should we share something that is obvious? As we reflect on our conversations, it is important to remember that if we aren’t explicitly sharing our emotions, then we aren’t being transparent.
Agile Conversations: Transform Your Conversations, Transform Your Culture
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