Ketil Moland

24%
Flag icon
Distinguish between what we feel and how we think others react or behave toward us. This is perhaps the most difficult of these guidelines to apply, because when we say “I feel ignored” or “misunderstood” or something similar, we are actually making a statement about other people—that they are ignoring or misunderstanding us. We are not sharing an emotion.
Agile Conversations: Transform Your Conversations, Transform Your Culture
Rate this book
Clear rating