Ed Schaefer

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Trust. If I say I trust you, I mean that I have expectations about what you will do that have been met before and that I believe will be met again. When I trust you, I can use the story we agree on to predict your behavior and evaluate my possible actions, so that we can cooperate effectively. We are likely to come up with jointly designed plans that we can execute in tandem, and we can explain our common story to others so they can align with us too.
Agile Conversations: Transform Your Conversations, Transform Your Culture
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