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Management is indeed much simpler if we believe that people doing what they’re told is enough. It is easier to staff projects if we consider developers to be interchangeable resources, one of whom can be instantly and painlessly substituted for another. It is even easier if we believe a single engineer can divide her time efficiently among two, three, or even more projects! These beliefs about substitutability and frictionless task-switching fit the Taylorist, person-as-machine model. However, humans aren’t like that, and admitting as much might undercut the basis of the management culture, ...more
Agile Conversations: Transform Your Conversations, Transform Your Culture
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