Taylor’s view of the world created a very distinctive and dehumanizing workplace culture. The factory was envisioned as one giant machine. Managers were the mechanical engineers, designing how all the pieces should work and checking that they were operating correctly. Workers were merely replaceable parts: they operated within specified tolerances, or they were defective and to be discarded. Communication was top-down and limited to commands and corrections. Conversations were not required. Collaboration was not required. Thought was not required beyond doing the job you had been told to do.
