More on this book
Community
Kindle Notes & Highlights
Life is about what you put back into the world, not what you take out of it.
You always have a choice of how to respond. Start by assuming the other person has positive intent.
Essentially, giving another person your undivided attention is a measure of how much you care. Intently listening, even to people you have just met, is a remarkable way to create new relationships and deepen existing ones.
You can’t be anything you want to be, but you can be a whole lot more of who you already are.