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Kindle Notes & Highlights
trust is one of the most powerful forms of motivation and inspiration. People want to be trusted. They respond to trust. They thrive on trust. Whatever our situation, we need to get good at establishing, extending, and restoring trust—not as a manipulative technique, but as the most effective way of relating to and working with others, and the most effective way of getting results.
Who do you trust?
Who trusts you?
Trust is a function of two things: character and competence. Character includes your integrity, your motive, your intent with people. Competence includes your capabilities, your skills, your results, your track record. And both are vital.
