The 20% Dividend (Trust Is a Visible Asset) In the organization . . . In personal relationships . . . • The focus is on work • Effective collaboration and execution • Positive partnering relationships with employees and stakeholders • Helpful systems and structures • Strong creativity and innovation • Cooperative, close, vibrant relationships • A focus on looking for and leveraging one another’s strengths • Uplifting and positive communication • Mistakes seen as learning opportunities and quickly forgiven • Positive energy and positive people