You cannot construct a team and then expect everyone to instinctively know what position they’re supposed to play. That’s how confusion, and later frustration, sets in. If someone is not in a competitive mode, then it’s on you as a leader to activate that mode for them. From your top lieutenant to the lowest person on the totem pole, you need to be able to articulate not only where you need that person to go, but also the steps they should follow to get there.
