Inside Amazon, Bezos has developed a culture that empowers employees to invent and lets them run the thing they’ve created (another leadership principle: Ownership). The deeper you dig in, the more apparent it becomes that this culture, bolstered by Wall Street investors who don’t demand Amazon turn a profit, is what’s behind the company’s array of beloved products and services: Echo, Kindle, Prime, Amazon Web Services, and Amazon.com. It is, in no uncertain terms, Amazon’s competitive advantage.
