The Evening and the Morning (Kingsbridge, #0)

by Ken Follett

“When the man asks the price, he’s halfway to buying the boat.”

Aldred loved the phrase aurem cordis, the ear of the heart. It suggested a way of listening more intense and thoughtful than the norm.

was curious, but a wrongdoer found out could often be morally indignant, as if the discovery were the offense, rather than the original transgression.

“He said that I should listen more and speak less, because you learn while you’re listening but not when you’re speaking.”