General George C. Marshall followed Five Simple Decision Steps in making people decisions. First, Marshall carefully thought through the assignment. Job descriptions may last a long time, but job assignments change all the time. Second, Marshall always looked at several qualified people. Formal qualifications, such as those listed in a résumé, are no more than a starting point. Their absence disqualifies a candidate. However, the most important thing is that the person and the assignment fit each other. To find the best fit, you must consider at least three to five candidates. Third, Marshall
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