strengths for this particular assignment. Performance can only be built on strengths. Fourth, Marshall discussed the candidates with others who had worked with them. The best information often comes through informal discussions with a candidate’s former bosses and colleagues. And fifth, once the decision was made, Marshall made sure the appointee understood the assignment. Perhaps the best way to do this is to ask the new person to carefully think over what they have to do to be a success, and then, ninety days into the job, have the person commit it to writing.

