Decide or delay: If you are to make a decision, you must either decide on the spot, or delay making that decision until you have more information or need to further reflection. Either way, you must decide quickly and move on to the next one. For example, you might receive a text asking you to jump on a call the next day. You can immediately confirm or decline it, or delay responding until you have better visibility of your calendar. Drive or deflect: If an action is required, you must decide to either see it through to completion or deflect it and do nothing. If it’s an email, you can simply
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