Chee Chew, our chief product officer at Twilio, has introduced a lot of smart ideas since he joined the company in 2019. One of his most important innovations is a concept he calls Open Project Reviews (OPRs). It means that every time Chee meets with a team to discuss a project, anyone is welcome to observe. This might be a first meeting where an engineer pitches a new product idea, or a meeting where a team of developers are explaining what progress they’ve made on a project that has been up and running for years. The meetings are published on a public calendar to which anyone can subscribe.
...more
