By allowing teams to duplicate work if they need to, you also let the teams show you, with their valuable time and skills, where you need to invest. It’s like that old story: An architect is asked to design a college campus. Upon presenting the final campus design, the regents point out that there are no walking paths. The architect’s reply? “We’ll let the students decide with their feet where the sidewalks should go. Within a year, it’ll be obvious.”
