Get serious about your weekly one-on-ones. If the schedule is difficult, make them biweekly but not less often. But don’t treat them as something you can cancel and not reschedule. They aren’t disposable. Even when nothing critical is discussed, you have still connected with your report as a human being, increasing psychological safety. Your role as a manager: Let your reports lead the conversation as much as possible. Listen to and coach reports to solve their own problems. Offer advice only when asked, or ask for consent to give advice. Just saying “Do you mind if I give you a few of my
...more
