Wally’s Kindle Notes & Highlights

Upstream: The Quest to Solve Problems Before They Happen, by Dan Heath

A well-designed system is the best upstream intervention.

Wally Bock

What follows are examples of some simple, imgenious changes that solved a big problem

See Wally’s 12 notes & 62 highlights

Upstream: The Quest to Solve Problems Before They Happen

Upstream: The Quest to Solve Problems Before They Happen

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