Wally Bock

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Think of it as structured slack: A space that has been created to cultivate upstream work. It’s collaborative and it’s disciplined. The same idea was used in the Chicago Public Schools effort to reduce the dropout rate: The Freshman Success Teams had a standing meeting where they reviewed progress on a student-by-student basis. This kind of forum will never happen “naturally”: It’s no trivial feat to carve out time from teachers’ already crazy schedules.
Upstream: The Quest to Solve Problems Before They Happen
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