Systems change is important within organizations as well as outside them. Consider, for instance, the efforts of many organizations to hire a more diverse workforce. The first thing to realize is that if you have a large organization filled with a relatively homogenous population of employees, then that composition did not happen by chance. Remember the quote: “Every system is perfectly designed to get the results it gets.” I’m not implying that these hiring systems were engineered consciously to discriminate. In this age, not many organizational leaders are opposed to diversity. But good
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